FAQs

FAQs

I can't find my ticket - what do I do!?

Download the Eventbrite App and log in before the festival so you can easily access your tickets at the gate. This is the only way to access your tix.
If you still can’t find it, you can contactΒ us at hello@cheesefest.com.au. If you are having troubles with the App please contact Eventbrite directly.

Do I need to be fully vaccinated to enter the festival?
Full vaccination status is not a requirement as per the updated state health regulations.
Is the festival pet friendly?
Sorry! No pets allowed.
Is CheeseFest Child Friendly?
Yes! We are a festival forΒ people of all ages!
Children under 12 get free admission when accompanied by an adult.
Plus - Free Kids Entertainment. Free SmoothFM music in the kids area all day.
Is the event Wheelchair-Accessible?
Yes, CheeseFest is wheelchair accessible. The event space is a flat area with some natural undulation, and there is a bitumen path that will lead to most areas of the festival. We have two accessible toilets that can be accessed by the bitumen path also.Β 
To be sure that your needs are met, please email us at hello@cheesefest.com.auΒ and we'd be happy to provide some more details.
Β Plus, freeΒ entry for carers.
Can I bring my own food & drinks?
Food and drink are not permitted to be brought into the festival unless you have specific dietary requirements. We have gluten free stalls, however persons with gluten intolerance are encouraged to bring gluten free crackers and other options.
Refill your glass or drink bottle with fresh drinking water from our Quench Bench thanks to SA Water.
Can I smoke at CheeseFest?
For the health and safety of all patrons no smoking is permitted inside the venue
Can I purchase alcohol and drink it outside the festival?
Alcohol can be purchased and taken home, however there isΒ no alcohol consumption beyond the CheeseFest fenced perimeter
There is free water available at our QuenchBench

I bought tickets for Sunday but my email says the tickets are for Saturday?! What is going on?

The confirmation email will state the beginning of theΒ whole event.. Make sure you check the pdf attachment to ensure that the tickets have been purchased for the correct day.

If you have actually purchased the wrong ticket - no wokkas - just shoot us an email and we will fix it up for youΒ ο»Ώ- hello@cheesefest.com.au.

Will tickets be available at the door?

We strongly suggest buying tickets prior to guarantee a fun and cheesy weekend. If the event space reaches capacity (taking into account online orders),Β we will haltΒ ticket sales at the door. We cap numbers to ensureΒ each and every patron can get the best experience possible, and to limit wait times at stalls.
Is there a refund policy?
Yes, you can read about our refund policy on our Eventbrite Ticketing Page.
Do I need to print the tickets?
Nope! You can findΒ your tickets as a pdf attached to your confirmation email or you can download and install the Eventbrite app.
Cash or card?
We're proud that for the first time in CheeseFest history we will be partnering withΒ Commbank who make paying with card simple. Plus it’s much faster and reduces queues on the day.
Be cheesy, not sleasy
Creating a safe, welcoming and non-intimidating event environment is what we’re all about so any inappropriate behaviour, of an intoxicated nature or not, that is dangerous to yourself and or others, is just not acceptable. We have a strict β€˜no tolerance’ policy so if we witness any of the above, we reserve the right to take appropriate action and have you removed from the venue.
How can I get there?

Take advantage of the free City Connector bus, offering a hop-on and hop-off service to the city and North Adelaide linking popular city attractions, shopping, dining and key destinations. Bus route 98A and 98C connect North Adelaide with the city, and 99A and 99C connect the inner-city. Services operate every 15 minutes on weekdays and every 30 minutes on weekends.

For timetables, route details and real-time information visit Adelaide Metro.

What about Parking?

Don’t waste time searching for a car park – park at UPark.
With ten convenient locations across the city, enjoy a hassle-free experience no matter which direction you’re coming from.

UPark is proudly owned and operated by the City of Adelaide, so each time you park your car at UPark, you help local events to thrive.

Book your parking

When you book your parking online with UPark, you guarantee yourself a car park close to your destination. That means no driving around the city, wasting time trying to find somewhere to park. Pre-book and secure your spot now at upark.com.au

Or register for discounted parking with UPark Plus

Want capped-rate parking? Sign up to UPark Plus for discounted parking rates! UPark Plus give you access to a full-day of parking for a capped-rate at 10 convenient city locations. Sign up now at upark.com.au/plus

The Frome Street Upark is close by and has a Sunday flat rate of $8.

Their Saturday rates are between $5 - $25 Link below for details.

Park near Frome Street | UPar

CheeseFest encourages responsible drinking, if you're thinking of having a few bevvies, leave the car at home or organise a designated driver!

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